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Handling Difficult Questions - 

Professionally

26 Feb 24


Audio

Handle Any Difficult Question with Professional Poise

 

We've all been there:

 

The presentation is flowing smoothly, and then – BAM!

 

– a question from left field throws you completely off your game.

 

Your mind scrambles, palms get sweaty, and all you can manage is an awkward "um..."

 

But what if you could transform those moments into opportunities to impress?

 

Think quick comebacks, strategic pauses, and an air of unshakeable composure...

 

Sound good? It is possible.

 


 

 

In this episode of The Business English Podcast, we're upgrading your professional communication toolkit for handling even the most challenging questions. You'll learn:
 

  • The Power of the Pause: Why taking those few strategic seconds is the difference between reacting and responding thoughtfully.

     
  • Deflecting with Finesse: How to gracefully sidestep irrelevant, sensitive, or just plain inappropriate questions, while maintaining control of the conversation.

     
  • Neutralising Hostility: Master the phrases that disarm aggressive questions and demonstrate unshakeable poise.


     

Transform Your Professional Communication

 

This isn't just about having a few snappy retorts ready. This episode teaches you a mindset of strategic communication.

 

We'll expose those subtle phrases that undermine your credibility and provide powerful alternatives that signal expertise.

 

Here's a sneak peek at just one of the key takeaways:

 

Instead of the knee-jerk "I don't know,"...

 

Try this: "Let me look into that and get back to you with a comprehensive answer."

 

Simple, yet it instantly demonstrates your commitment to finding solutions and providing accurate information.

 

 

 

 

Ready to Level Up?

 

The episode is packed with actionable techniques for professionals, from high-stakes meetings to casual coffee-break conversations.

 

And the best part: it's just the beginning!

 

For our BEP Premium members, we have an exclusive segment with even more advanced phrases designed to help you stand out and leave a lasting impression.

 

This is where you'll find those hidden gems of vocabulary that make you sound undeniably polished and in control.

 

Remember, the way you handle those tough questions shapes how others perceive you. Let's make those perceptions count!


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Rob@thebusinessenglishpodcast.com

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