Breaking Bad News -
Advanced Style
4 Mar 24
Audio
Breaking Bad News Like a Pro: Mastering Business English Communication
Delivering bad news is an inevitable part of the working world. Clumsy delivery can worsen the situation, damaging relationships and trust.
But what if you could handle these tough conversations with professionalism and even finesse?
This blog post reveals key insights from our recent podcast episode, "Breaking Bad News: Advanced Style," to help you master this essential communication skill.
The Bad News Sandwich: Beyond the Basics
We all know the classic "bad news sandwich": tucking unpleasant information between positive statements.
While the intention is good, execution is often flawed. Here's how to elevate this technique for a truly professional approach:
Key Point: Sincerity is Everything
These phrases alone won't save you. Your tone of voice and willingness to follow through are what make them effective.
Advanced Phrases for Every Scenario
The podcast episode dives deep into advanced vocabulary to help you tailor your language to the situation. Here's a sneak peek:
Want the full toolkit? The episode has even more phrases for various scenarios!
Communication Pitfalls: Phrases to Avoid
Some well-meaning phrases actually backfire! Here are a few to banish from your vocabulary:
The podcast explores why these are damaging, and what to say instead to promote empathy and collaboration.
Exclusive: Take Your Skills to the Next Level
Ready for even more advanced techniques? Become a BEP Premium member for access to:
Turn challenging conversations into opportunities to showcase your leadership skills. Upgrade to BEP Premium today!
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Rob@thebusinessenglishpodcast.com
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