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Handling Confrontation in

Business English

4 Nov 23


Audio

Key Points

 

Confrontation: An Opportunity, Not a Threat

 

First and foremost, it's crucial to understand that confrontation, when handled correctly, isn't a battlefield—it's a bridge to understanding. Whether you're addressing an issue or responding to feedback, the right words can transform a challenging situation into a constructive dialogue.

 


 

Here are just a few phrases that can be game-changers in a confrontational setting:

 

  1. Initiating a conversation: "I've noticed a pattern that I think we should explore..."
     
  2. While responding: "Thank you for bringing this to my attention."
     
  3. Proposing solutions: "May I offer a suggestion?"
     

Each phrase, when used appropriately, can set the tone for a fruitful discussion. But, there's so much more to it than just these snippets. Our episode takes you on a journey, dissecting each phrase, providing context, and offering ample opportunities to practice.


 

Navigating the Minefield: Words to Avoid
 

Not all phrases are created equal. Some words, even if well-intentioned, can exacerbate a situation, causing misunderstandings or further conflict. For instance:
 

  • Avoid: "You always do this."
     
  • Avoid: "Whatever."


But why should we avoid these? And what are the alternatives? Our latest episode provides an in-depth analysis of these pitfalls, ensuring you're well-equipped to communicate with clarity and confidence.

 

 


Unlock Exclusive Content

 

If these insights have piqued your interest, then you're in for a treat! Our premium tier offers an extensive one-pager for each episode, brimming with key phrases, member-exclusive insights, and so much more.

Perfect for those looking to dive deeper and truly master the art of Business English. Join BEP Premium below.



Tune In and Level Up
 

Our Handling Confrontation Professionally in Business English episode is a must-listen for any non-native English professional seeking to up their communication game. Listen to the episode now and equip yourself with the skills to navigate confrontations confidently.
 

Remember, confrontation isn’t about winning or losing—it's about understanding and growth. So, turn potential conflicts into constructive dialogues and pave your path to success in the world of Business English.


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Rob@thebusinessenglishpodcast.com

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