Handling Confrontation in
Business English
4 Nov 23
Audio
Key Points
First and foremost, it's crucial to understand that confrontation, when handled correctly, isn't a battlefield—it's a bridge to understanding. Whether you're addressing an issue or responding to feedback, the right words can transform a challenging situation into a constructive dialogue.
Here are just a few phrases that can be game-changers in a confrontational setting:
Each phrase, when used appropriately, can set the tone for a fruitful discussion. But, there's so much more to it than just these snippets. Our episode takes you on a journey, dissecting each phrase, providing context, and offering ample opportunities to practice.
Not all phrases are created equal. Some words, even if well-intentioned, can exacerbate a situation, causing misunderstandings or further conflict. For instance:
But why should we avoid these? And what are the alternatives? Our latest episode provides an in-depth analysis of these pitfalls, ensuring you're well-equipped to communicate with clarity and confidence.
If these insights have piqued your interest, then you're in for a treat! Our premium tier offers an extensive one-pager for each episode, brimming with key phrases, member-exclusive insights, and so much more.
Perfect for those looking to dive deeper and truly master the art of Business English. Join BEP Premium below.
Our Handling Confrontation Professionally in Business English episode is a must-listen for any non-native English professional seeking to up their communication game. Listen to the episode now and equip yourself with the skills to navigate confrontations confidently.
Remember, confrontation isn’t about winning or losing—it's about understanding and growth. So, turn potential conflicts into constructive dialogues and pave your path to success in the world of Business English.
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