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Delivering Bad News

in Business English

16 Oct 23


Audio

Key Points

 

Navigating the intricate pathways of communication, especially when it’s a matter of delivering less-than-stellar news, can be quite the tightrope walk. Fortunately, the latest episode of our Business English podcast offers invaluable insights into achieving this with finesse. If you're seeking to elevate your professional conversations and leave a lasting impression, read on!

 

The Power of the Right Vocabulary

 

In professional contexts, the vocabulary you employ can shape perceptions. Consider the difference between "We had to change our plans due to unexpected events" and "Due to unforeseen circumstances, we've had to make some changes." The latter, with its use of "unforeseen circumstances," exudes an air of both clarity and sympathy.

 

Another gem from the episode is the word "Regrettably," which acts as a cushion before diving into the crux of the matter. By starting your sentence with "Regrettably, we won't be moving forward with...", you’re paving the way for the listener, bracing them for the news and ensuring it's received in the most understanding manner possible.

 

Phrases that Make an Impact

 

The phrase "After careful consideration, we've decided that..." is nothing short of a game-changer. It subtly communicates to the listener that whatever decision has been made wasn't taken in haste. Instead, it was after thorough deliberation, ensuring that your listener feels acknowledged and valued.

The podcast episode dives deep into such phrases, unpacking their significance and their role in effective communication. Truly, the strength of your message doesn't just lie in its content but also in the packaging.

 

Treading with Caution

 

However, not all phrases fit the bill. The episode also explores the realm of what NOT to say. For instance, phrases like "Unfortunately, it is what it is" might come off as dismissive, a pitfall any professional would want to avoid.

 

Why Tune into the Podcast?

 

While this article provides a sneak peek, the podcast episode is where the real treasure lies. It's a trove of insights, examples, and in-depth explanations that you wouldn’t want to miss. Whether you're a seasoned professional or someone just starting in the corporate world, the episode promises actionable takeaways to refine your communication prowess.

 

If you found value in this read, you're going to love the full episode. And here's a tip: our paid tier subscribers receive exclusive content, detailed show notes, and a lot more to ensure they're always a step ahead in their professional journey. By signing up, you not only get all the insights from the podcast but also join a community of like-minded professionals keen on mastering the art of business communication.

 

In Conclusion

 

Communication is much more than mere words; it's about understanding, empathy, and ensuring your message resonates. And with the tools from our latest podcast episode, you're well on your way to achieving just that.


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Rob@thebusinessenglishpodcast.com

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