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Requesting Permission Correctly in Business English

29 May 23


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Key Points

In an increasingly interconnected world, the art of requesting permission in a business environment is more complex than it might seem at first glance, especially for non-native English speakers. This episode uncovers the nuances of this essential skill. Here's a concise summary for those who are busy navigating the intricacies of Business English:


 

1. What is Requesting Permission?

  • Definition: Asking for consent or approval.
     
  • Usage: Ranges from simple scenarios like entering someone's office to asking for a day off.


     

2. The Structure of a Request

  • Components: Address, polite question, specific request, and a closing thank you.


     

3. Challenges for Non-Native Speakers

  • Complexity: Cultural differences, level of formality, and relationship with the person can influence how we ask for permission.


     

4. Formal vs. Informal Requests

  • Formal: Longer, more polite, complex.
     
  • Informal: Shorter, more direct, simpler.
     
  • Examples:
    • Formal: "I was wondering if it would be possible for me to leave a little bit earlier today?"
       
    • Informal: "Hey, can we swap shifts next Tuesday?"


       

5. Phrasing & Sentence Construction

  • Formal Phrases: "I was wondering if?", "Would it be possible for me to?", "Do you think I could?"
     
  • Informal Phrases: "Is it okay if?", "Can I?", "Mind if I?"


     

6. Direct and Indirect Requests

  • Direct: More forceful.
     
  • Indirect: More polite, using conditional language.
     
  • Example of Indirect: "If it's not too much trouble, could you finish the report by Friday?"


     

7. Intonation & Politeness

  • Intonation: The rise and fall of voice, which can change the meaning and perceived politeness.
     
  • Politeness Markers: Phrases like "I was wondering," "Would it be possible?", "If it's not too much trouble," along with "please," "thank you," and "sorry."


     

8. Cultural Considerations

  • Western Cultures: Often value directness.
     
  • Eastern/High Context Cultures: More indirect, emphasis on harmony.
     
  • Hierarchy: More formal and deferential in hierarchical cultures.
     
  • Example of Cultural Difference:
    • Direct: "I need to leave at 5:00 PM, Is that okay?"
       
    • Indirect: "I might have another commitment at 5:00 PM, Would it cause too much trouble if I had to leave a bit earlier?"

       

Conclusion

 

In summary, mastering the art of requesting permission in Business English is not just about words but understanding the context, relationships, formality, and even the cultural background. Whether it's using formal language with a superior or casual tone with a peer, the right choice depends on many subtle factors. Practice, observe, and adapt, and you'll find yourself a more effective communicator in the world of business.


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Rob@thebusinessenglishpodcast.com

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