• HOME
  • EPISODES
    • Eps 1 - 100
    • Eps 101+
  • PREMIUM
  • CONTACT

Phrases for Dealing with Connection Issues

20 Apr 23


Audio

JUMP TO QUIZ

Key Points

We've all been there – that dreaded moment when the video call starts to glitch. This blog post will be a lifesaver in such moments, offering a condensed yet comprehensive version of the podcast episode on handling connection issues like a pro.

 

📌 Connection Issue Vocabulary:

  1. Distorted: Unclear picture/sound.
     
  2. Choppy: Sound/picture intermittently cuts out.
     
  3. Frozen/Freezing: Paused picture.
     
  4. Cutout: Sound/picture suddenly stops.
     
  5. Dropout: Similar to cutouts; implies connection issues.
     
  6. Lag: Delay in sound or picture.
     
  7. Patch-in: Introducing someone to a call.
     
  8. Muffled: Unclear audio.
     
  9. Mute: Silencing the mic.
     
  10. Static: Crackling sound.
     
  11. Blurry: Hazy visual.
     
  12. Glare: Bright light obstructing the video.
     
  13. Pixelated: Blocky, low-res visual.
     
  14. Buffering: Loading delay symbolised by the spinning wheel.
     
  15. Latency: Delay in sound-picture sync.

     

📌 Identifying Connection Issues: For Audio:

  • "There's some audio interference. Can you check your mic?"
     
  • "Your audio is muffled. Could you adjust your mic or speak clearer?"
     
  • "I'm experiencing some audio distortion, try reconnecting."

     

For Visual:

  • "Your video is blurry. Can you adjust your camera/lighting?"
     
  • "The video is lagging. Try turning the camera off and on again."
     
  • "The screen sharing isn't clear. Try restarting it."

     

📌 Resolving Connection Issues:

  • "I'll try re-connecting to the meeting."
     
  • "I'll. try switching networks or using a wired connection."
     
  • "I'll just check with IT to see if there's a firewall issue."
     
  • "I'll try to use a different browser or platform."
     
  • "I'll try to move closer to the router or use a Wi-Fi extender."

     

📌 Checking and Adapting: After taking steps, confirm the resolution:

  • "Can you hear or see me now?"
     
  • "Is my audio/video better?"

     

If unresolved:

  • "If you don't mind, I'll continue with audio only due to the unstable video."
     
  • "I'll type in the chat for clarity."

     

Having this handy list by your side ensures that you're always prepared to tackle connection issues and maintain a smooth communication flow. Consider this your cheat sheet for navigating the online business world.

 

Don't forget to catch the full episode for an in-depth dive, especially if you're keen to sound more professional and in control during virtual meetings!


WANT MORE FROM THE SHOW...

 

TRANSCRIPTS, PRONUNCIATION SUPPORT, ONE-PAGE PDFs, QUIZZES...?

GO PREMIUM

Quiz

Why not take the quiz below to test your listening skills and see how much you learnt from the episode?


Rob@thebusinessenglishpodcast.com

© Copyrights by The Business English Podcast. All Rights Reseved.

{:lang_general_banner_cookie_disclaimer}
{:lang_general_banner_cookie_cookie} {:lang_general_banner_kartra_cookie}
{:lang_general_banner_cookie_privacy}
{:lang_general_powered_by} KARTRA