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Finishing Small Talk Professionally

28 Nov 22


Audio

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Key Points

 

Small talk is an essential skill in business. In this episode, we focus on the art of ending small talk in a professional manner. Let’s unpack the key insights for those who want to up their communication game.

 

 

The Three Stages of Small Talk

  1. Starting with a Bang: Ask an opening question related to shared experiences or acceptable topics, avoiding sensitive subjects.
     
  2. Keeping it Going: Employ W-words and actively monitor for cues to keep the conversation flowing.
     
  3. Finishing Professionally: The focus of this episode, wrapping up small talk gracefully, is vital for maintaining relationships and professional credibility.

 

 

Why Finish Professionally?

 

Ending small talk correctly helps preserve the relationship and keeps your reputation intact. Whether you intend to follow up or not, a professional ending leaves a lasting impression.

 

 

How to Finish Like a Pro

 

The episode delves into methods to make your audience feel liked, memorable, and complimented.

 

 

If You Don't Intend to Follow Up:

  • Based on Schedules: E.g., "I really should get going. It was a pleasure meeting you."
  • For Networking Purposes: E.g., "I won't take up any more of your time. I'll let you go. Take care."

 

 

If You Do Intend to Follow Up:

  • Make Future Plans: E.g., "This has been a highly productive chat. Shall we arrange lunch sometime?"

 

 

A Catch-All Phrase:

  • "Wow. Well, this has been so helpful to me. I really appreciate your insights. I know I'm gonna remember this little chat. Thank you so much."

 

 

Conclusion

 

Finishing small talk professionally is more than just manners; it's a strategic move that can enhance or preserve valuable professional connections. Whether intending to follow up or simply leave things on a high note, the methods provided in this episode offer clear, actionable ways to conclude small talk gracefully.

 

Want to dive deeper and learn all the nuanced phrases and reasons to break off small talk in every situation? Listen to the full episode, and don't forget to catch the previous two parts for a comprehensive understanding of small talk mastery.


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Quiz

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Rob@thebusinessenglishpodcast.com

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